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TESTIMONIALS

Star-Tribune clipping

Comments from Crystal Resumés proprietor Kenneth Dezhnev were featured in an article on resumés in today’s electronic job market, which appeared on page one of the Business section of the Minneapolis Star-Tribune on Sunday, August 22, 2010.

The text of the article is available online,
or you can read it in the online
Star-Tribune archive accessible
at any Twin Cities public library.
(Try searching “Crystal Resumés”.)
 

Testimonials from Our Clients

Got the job! (including executive success stories)

Feedback about our in-depth interview process     |    Feedback about our cover letters and other products

General feedback, from customers in various fields:

  Management    |    Sales & Accounts    |    Information Technology    |    Engineering    |    Nursing    |    Other Fields

 

“Wow! This is wonderful!” — auto sales manager. Our first client as Crystal Resumés. That was his whole letter.
We’ve collected a lot of wows since then.

 


 

Got the job!

 

“I appreciate the very thoughtful and well written response to my concerns.” He moved from his VP position to a COO spot at a new firm, within three months after getting the resumé. Later, he wrote: “Crystal Resumés’ services were immensely helpful in re-packaging myself. I have referred you to multiple people. Keep up the good work.” We’ve had at least five executive customers on his referral.

— VP, Sales

 

Ken: I just wanted to let you know that I did get the job at [specialized medical center]. I will be their new CEO starting this month. I am very excited and I appreciate all your help with the resumé which undoubtedly helped me get in the door.”

— client wanted to move back to clinical management after some years in insurance; his old resumé was being ignored because it didn’t present the full range of his experience (resumé and letters targeted for that specific job)

 

“I have an interview scheduled with the VP of Corporate Sales and Marketing at [$1B+ international business services firm] next Thursday. She skipped an expected phone screen and went straight to a face-to-face interview after receiving the resumé. That’s a big deal, considering she is based in another part of the country.” Later: “I attribute no small part of my success in landing the [Director] position to the critical role my resumé played early on in establishing my credentials and setting a tone for the subsequent interviews.”

— senior sales/account manager; a problem background, since he had had a number of short-lived positions at unsuccessful startups (resumé and letters)

 

“The resumé you did for me helped me get hired as Director at [well-known consumer foods firm; he was responsible for $500M in spend]. But there’s a new opportunity at my old company, and I’d like you to update the resumé for that.” I asked if there was anything he’d like to change in the previous resumé, and he replied: “No, I wouldn’t change a thing. I got a lot of compliments on the resumé. Among other things, I liked the way you made clear my rather complicated employment history during a series of mergers and acquisitions.”

— senior commodities & accounts manager

 

“I got three interview calls in ten days, and three job offers.” (Later on:) “I took one of the jobs, but kept my eye open. In five months I got five more job offers, and took one, because it was a better job. One firm said they’d never seen a resume like mine. Another interviewer looked at it and said ‘Wow, this is good!’”

— field service engineer & project manager

 

“It turned out way better than I expected. I think you did an excellent job bringing everything together. I plan on staying in touch with you to keep my resume up to date. Thanks again.” He soon moved to a better engineering job, and recommended another client to us, saying we did “miracle work .” Later on, we re-did his resume to focus on a product management opportunity. He got that job. In the meantime, he wrote us: “I’m really happy with the finished resumé. It got me tons of hits on CareerBuilder. People started contacting me, and I got more picky about what I replied to.”

— manufacturing engineer, moving to product management (resumé, letters, and resumé update; 2010–11)

 

“Wow. You are amazing. Thank you so much—the time and thought you put into my presentation will pay off. The website is super helpful as well!” “You made me feel very comfortable during the interview.” Three months later: “Thanks! I started a new role with [national retailer] Inc., in Texas.”

— brand/marketing manager (resumé and letters)

 

Ken, I wanted to thank you for helping me get my career search started. The time I spent with you on the phone really helped. I got nothing but positive feedback about my resumé. Very professional! I have accepted a logistics management position in a division of [hundred-billion-dollar global firm]. A great company and a perfect fit for me. I start next week. Thanks again!”

— logistics manager

 

“I think it’s great! Got an interview in Texas on Monday.” A month later: “I got a job offer today!

— IT (systems & Web), military transition

 

“I had 5 or 6 job offers in the last year. I finally accepted an executive position at a local company and am loving every minute of it! Thanks for the great work on my resumé . . . obviously it paid off!” Here’s what she said just after we finished her resumé project: “Ken, it all looks great! Thank you so much for your diligence and attention to detail. I also really appreciate your comments [on getting my job search started]. Thanks again for everything!” And about the cover- and thank-you letters: “I like the format that you provide them in with all the options. It’s very thorough.”

— design consultant (resumé, letters, and bio for Web site)

 

The resumé paid off very well. I got a dramatic increase in response, and finally a good position at [leading regional insurance firm].”

— project manager (resumé and letters)

 

Thanks again! I got the job at [leading national retailer] in one month with the help of the resumé you put together for me!”

— operations manager

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Feedback about our in-depth interview process:

  Our customized, in-depth interviews go far beyond the questionnaires and short generic interviews that other resumé services use. We dig out valuable background that our clients would never have thought to put down themselves. Lots of it. This not only puts our clients ahead of other job-seekers—it also teaches them a lot about how to present themselves, and even about how to think of themselves. And we’ve got the testimonials to prove it.

 

“I am absolutely amazed! You’ve added so much to what I could have said for myself. But it’s all real. I can back it all up. It’s me!” Later: “I got a call out of the blue from a recruiting agency that saw the resumé on CareerBuilder. They help people with their resumés, but they said mine was fine already.”

— purchasing manager (resumé, letters, and resumé updates)

 

“I think it looks FANTASTIC. I am so glad I came to you for help. What a relief. You have been such a pleasure and I would highly recommend you. For you to get it all together based on that one long babbling conversation is truly a talent.”

— senior healthcare financial manager

 

I really appreciated your in depth interview. You have an impressive way of getting to know the necessary facts and personalities.”

— Registered Nurse, clinical and research (resumé and letters)

 

“WOW! I am very impressed. I could not have come up with this much information and description on my own. Thank you for making everything so easy.”

— IT technician

 

“Thank you so much! After the interview I feel now more than I ever did, that I have marketable skills.”

— marketing director, with most of her experience in other fields

 

I like all of the extra content you have added. I never knew I did so much.”

— health information manager

 

“Amazing . . . I couldn't be happier.” “The interview was a great process.”

— real estate sales and financial advisor (resumé and letters)

 

The interview has been so helpful for me!”

— fundraising professional

 

“I want you to know that I feel I’ve gotten my money’s worth from your consulting interview alone.” (After receiving the final resumé: “Ken everything looks great!”)

— bank manager (resumé and letters)

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Feedback about our cover letters and other products:

 We don’t know of anyone else who offers anything like the heavily individualized letter templates that we do for our customers.
For information on our Cover Letter and Thank-You Letter service, click here.

 

“WOW!! The resume looks great. I am very impressed. It looks better than I imagined it would be!! . . . Thank you for all of your help. I feel better about myself already.” “Thank you for sending the resume in all of the different formats. You don’t know how nice this is. Every time you send in a resume, the format is different with every employer. Your approach has been nothing but first class and professional.” About the letters: “I looked at the templates and they are great. I appreciate all the hints and suggestions that you give. This format gives a lot more freedom and latitude which is great. These templates suit me a lot better than what I was using before because I am looking at different job opportunities and I appreciate all the different options.”

— manager, business administration (resumé and letters)

 

“I greatly appreciate the different formats and recommendations on when they are best used. The cover and thank you letters are also fabulous. Here too I am grateful for the explanations, instructions, and examples you have provided.”

— IT, systems & help desk management (resumé and letters)

 

I found the instructions and examples [for the letters package] exceedingly descriptive and helpful.”

— educational program manager (resumé and letters)

 

I like all of the multiple options [in the letter templates], and the tips on how to use them in different situations.”

— business administration; career change (resumé and letters)

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Management

 (More Executive & Management testimonials in the “Got The Job!” section, above.)

 

“It was a pleasure working with you. I appreciate your attention to detail.”

— finance and investment executive (2010)

 

“Ken, this looks terrific! I appreciate the product and process.” (Referred a colleague to us a few months later.)

— operations and process improvement manager for a nationwide retail firm

 

I want to thank you for your excellent work, guidance and patience. I sincerely appreciate what feels like you going the extra mile to ensure a great product.”

— B2B marketing program manager (resumé, letters, networking resumé, references)

 

“Thank you so much Ken!” (Referred another upper management customer to us two months later.)

—senior telecommunications manager

 

“Thanks Ken, it looks terrific. You did an amazing job.”

— broadcast producer

 

“Thank you, for all your assistance. I love the end products and I will put them to immediate use.”

— hotel manager (resumé, with letters and alternate target resumés)

 

“We spoke a couple of weeks ago. I decided to go with another resume service, but I wasn’t happy with their work.” She ordered our Resume Makeover even though we charged more than the other services she was considering. When she saw the approval version, she said: “It looks great.”

— senior credit manager

 

“I had an interview yesterday (I was told 8 interviews out of 80 applicants). . . . The resume & letters made a difference.”

— city government program manager (resumé, with letters targeted for this particular opening)

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Sales & Accounts

 (More Sales & Accounts testimonials in the “Got The Job!” section, above.)

 

“The notes that you took during our meeting made all the difference. You’ve really told a nice story within that document.”

— senior international sales manager (resumé and letters)

 

“Thank you again for all of your help!”

— advertising account manager

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Information Technology

 (More Information Technology testimonials in the “Got The Job!” section, above.)

 

“I think the resumes are perfect. I greatly appreciate the different formats and recommendations on when they are best used. The cover and thank you letters are also fabulous. Here too I am grateful for the explanations, instructions, and examples you have provided.”

— IT, systems & help desk management (resumé and letters)

 

“WOW! I am very impressed. I could not have come up with this much information and description on my own. Thank you for making everything so easy.”

— IT technician

 

“Job hunt is going well, I have got a couple of interviews lined up.”

— financial IT manager (cover letters for international job search)

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Engineering

 

“It turned out way better than I expected. I think you did an excellent job bringing everything together. I plan on staying in touch with you to keep my resume up to date. Thanks again.” He soon moved to a better engineering job, and recommended another client to us, saying we did “miracle work .” Later on, we re-did his resume to focus on a product management opportunity. He got that job. In the meantime, he wrote us: “I’m really happy with the finished resumé. It got me tons of hits on CareerBuilder. People started contacting me, and I got more picky about what I replied to.”

— manufacturing engineer, moving to product management (resumé, letters, and resumé update)

 

I really like what you did with the resumé! It looks awesome, and is orders of magnitude better than my current self-written version. Thank you!”

— mechanical engineer

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Nursing & Healthcare

 

I really appreciated your in depth interview. You have an impressive way of getting to know the necessary facts and personalities. My cousin who has her own editorial company for 30 years thought my resumé was fantastic. I am learning far more from you than I did at work from our IT department. They certainly don’t know all the formats for forwarding documents like you do though and the resulting consequences.”

— Registered Nurse, clinical and research (resumé and letters)

 

“This looks excellent! I’m very impressed with your work. Thank you very much!”

— Registered Nurse (resumé and letters)

 

“I cannot thank you enough for your time, input and detail. I am so, so excited to send this out and will continue to speak volumes of your services.”

— Occupational Therapist (resumé)

 

“I’m very happy and comfortable with the resumé.” (She was referred to us by a former client, a sales executive.)

— Registered Nurse

 

 


Got the job!   |  Interview   |  Letters   |   Management  |  Sales  |  I.T.  |  Engineering  |  Nursing  |  Other  |   TOP


 

Other Fields

 

“Your resume is getting me interviews. I wasn’t getting interviews before.”

— restaurant manager

 

Looking very thorough! Very comprehensive showing of what I have done. Thanks for your effort! I found the instructions and examples [for the letters package] exceedingly descriptive and helpful. I greatly appreciate your professional assistance and the work you do to take varied and detailed information and then format it in useful documents.”

— educational program manager (resumé and letters)

 

“It reads very well. Very nice timeline and short to the point, yet detailed, statements. Very nice!! Thank you deeply.”

— manufacturing plant manager

 

“The resume looked fine. I had an interview last week for that position and felt it went very well.”

— manufacturing production supervisor

 

“I'm very happy with how it turned out and impressed with the overall process and product.”

— military transition to civilian business, supervisory level (resumé and letters)

 

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